Capacity Planning and Anterus |
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The Capacity Planning Problem
The problem with current capacity planning solutions is that they provide only the most basic of answers to the questions on managing and maintaining your business. Most current solutions focus only on individual resources without understanding their interaction. In addition, most solutions ignore the amount of product or service generated by these resources. Capacity Planning is not useful or effective when measuring the usage of resources without taking into account the amount of product or service generated by these resources. In today's environment, most areas of a business operate by taking a collection of resources and processing them to generate a product or provide a service. This means that a business must answer four critical capacity planning questions:. 1) Do I have sufficient resources to produce enough product, or service, to satisfy the demand of my customers? 2) Will I have enough resources to satisfy future demand? 3) What is the most cost-effective way to these demands? 4) What risk is associated with thes decisions? Answering these questions only addresses the basics of helping business improve over time. These questions fall on the Information Technology department, which can only address them from a technology resource perspective. They also fall on the business analyst who must forecast future demand, without regard to resource availability. The problem with this independent, two-track approach is that there is no way to know if the businesses is delivering the necessary amount of product or service to meet customer demands in the most cost-effective manner. The Anterus Solution The Anterus Capacity Planning and Capital Effectiveness system answers these questions. Anterus starts with the basics of capacity planning. "Can our systems meet the current demand?" "Will they meet future demand?" and "How can I do this most cost effectively?" The answers to these questions are then mapped to actual business processes to show, in context, what is happening within the company. This provides answers to critical business questions, such as "I need to grow my sales by 30% next year. Can my order operations systems meet this demand and what does it mean to my company? Should I consolidate the number of servers used to run my business processes?" By adopting a capacity planning and capital effectiveness model, the corporation moves beyond the realm of systems management and capacity planning to a complete understanding of how business processes, goals for future growth, and Information Technology relate to manage the business most effectively. Anterus transforms a company's capacity planning and capital effectiveness efforts into a complete understanding of how to manage the business most effectively in order to reach the corporate goals of increasing the top line while decreasing the bottom line. Using Anterus to increase customer satisfaction, gain new customers, and sell more into the customer base while realizing a quantifiable return on its Information Technology investment the company realizes the ability to remain profitable and build market share in today's competitive marketplace. View our whitepapers for an indepth discussion as to how Anterus can model your environment.
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